Refund Policy

All Social Coach programs are by application only. The application process requires that you pay a fully refundable $195+GST application deposit.

 

This deposit secures an Application Call with either James Maclane or another senior Social Coach trainer. The purpose of the Application Call is to assess your suitability for either the Breakthrough Bootcamp or Private Instruction coaching.

 

If, at the time of your Application Call either you (the customer) or we (Social Coach) decide that our coaching is not the right fit your $195+GST deposit will be refunded to you. Refund processing times are generally between 3-5 working days.

 

If, at the time of your Application Call both you (the customer) or we (Social Coach) agree to proceed and you are booked into a Breakthrough Bootcamp or Private Instruction date your $195+GST deposit is no longer refundable but will be credited toward the cost of your Breakthrough Bootcamp or Private Instruction.

 

Your booking will be confirmed after your Application Call via email.

 

Money Back Guarantee

 

If you decide you are not satisfied with your Breakthrough Bootcamp or Private Instruction for any reason you can claim a 100% refund up to 3 months following your coaching.

 

We are so confident that our coaching will give you the results you want that if you request a refund within 1 week of your Bootcamp we will refund your payment in full and we will pay you an additional $1000 to apologise for wasting your time.

  

Customer Obligations

 

To qualify for the money back guarantee, you must have:

 

  • Attended and completed all sessions of your Breakthrough Bootcamp or Private Instruction in full.
  • Provide Social Coach staff with reasonable and timely feedback during the event as to the cause of your dissatisfaction so as to enable them to better help you, or alternatively to release you from the event, if staff do not feel they can reasonably provide you what you want.
  • You have reasonably undertaken all tasks assigned by Social Coach in improving your success socially and with women. This includes, but is not limited to, addressing coach concerns regarding style and outfit choice, participating in all exercises and attending all sessions on time and remaining for the full duration.
  • Been honest in all dealings with Social Coach. This includes, but is not limited to, advising us of all relevant medical conditions and/or past training with other dating or other relevant personal development companies.
  • Returned your program materials to Social Coach within 1 week of your refund being finalised.

 

Any requests for the money back guarantee made after 3 months from the date of your coaching will not be eligible for the money back guarantee.

 

Refund requests must be made in writing. Please email [email protected].

 

Refunds will be made using the method used to make your purchase within 14 working days of your refund being approved.

 

If you qualify for and are to receive a refund under the terms of the money back guarantee, any bonuses not yet issued as a part of your Breakthrough Bootcamp or Private Instruction become null and void.

 

 

Cancellations

 

We reserve the right to cancel any Breakthrough Bootcamp or Private Instruction for any reason by written notice to you. In the unlikely event that we initiate an event cancellation, we will refund your course payment within 14 working days of giving you notice. We shall have no further liability to you in respect to the cancellation.

 

 

Course Date Change Terms & Conditions

 

Both the Breakthrough Bootcamp and Private Instruction are highly structured and labor-intensive events that require the coordination of many Social Coach staff members. Our coaching programs are expensive to run and extremely difficult to resell at short notice.

 

To enable us to viably offer these events we need to charge for date changes and cancellations, as per the following.

 

  1. You can cancel your Breakthrough Bootcamp or Private Instruction booking for a fee equal to 50% of the course cost – which you can use as a credit toward any Breakthrough Bootcamp or Private Instruction for the next 3 years.
  2. You can change the date of your Breakthrough Bootcamp or Private Instruction for free if your request is received by us in email more than 5 weeks out.
  3. Within 5 weeks of your Breakthrough Bootcamp or Private Instruction, you cannot cancel your booking under any circumstance. However, you can change to another Bootcamp date, by paying the following fees:
  • 3-5 weeks out from Bootcamp start date: 10% total course cost
  • 1-3 weeks out from Bootcamp start date: 25% total course cost
  • Less than 1 week from Bootcamp start date: 50% total course cost

 

 

Payment Information

 

For payment of your Application Call deposit we accept Visa and MasterCard. We apologise, we do not accept American Express.

 

If you have any questions or concerns regarding our refund policy including cancellations or course date change terms and conditions please email us at [email protected]